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Lost for crashes

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Hello, today with the second crash i do lost my knight's boots of water walking, when i give it from my mage to him, so the server crashes and my knight got rollbacked and the mage doesnt, so both of them log with Boh, please check it and take the necesary solutions, thanks.

The characters names are:
Knight (Who should have the boots) Axesino
Mage (Who gives the boots) Nenilicious
Originally posted by Axesino on 23.04.2019 06:42
Hello, today with the second crash i do lost my knight's boots of water walking, when i give it from my mage to him, so the server crashes and my knight got rollbacked and the mage doesnt, so both of them log with Boh, please check it and take the necesary solutions, thanks.

The characters names are:
Knight (Who should have the boots) Axesino
Mage (Who gives the boots) Nenilicious


For real, please check and try to give us a solution, im pretty sure im not the only one who have problems with losts. im not trying to scam you, im just asking for what's fair, because the time and money we invest here, i think we deserve some respect.

thanks in advance.
Everytime if the Server crashes, i just see threads where people lost something (everytime the same items like boots of waterwalking) so im asking myselfe if all people are just trying to get free stuff?
After downtime occurs, our system automatically copy every data from memory and store it in database so there is no possibility of any item loss.
Originally posted by GM Gunz on 23.04.2019 08:35
After downtime occurs, our system automatically copy every data from memory and store it in database so there is no possibility of any item loss.


Respectfully, then you should check deeply dude, because im not lying, i do explain you the situation how i lost the item, maybe you have a time diference betwen saves of clients, or i dont know, but when the server crashes, all my 3 charts was at the same spot, and when i log in again, my knight was by the frost dragon spawn on banuta, one of my druid was on the last room on -4, and the third one was close to stairs on -4, all split, like a crazy shit.

Listen to ppl, every crash the ppl complains about the same problem, and you just say "there's no posibilitie", so theres no way youre wrong, but everyone else are clearly wrong? ¬¬..

Im just asking to check deeply and better, to realize youre having a problem with the server that's affecting players, i hope with it i can get my item back, but if not, at least you can realize what the hell is going on and solve it.
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